Refund Policy

Good Hope Farms is the social enterprise of Rest Stop Ministries, a 501-C3 non-profit. As a non-profit retailer, sales generated through this website are used to provide dignified employment and support Rest Stop Ministries' residential program.

We offer a 30 day return window for products purchased from goodhopefarms.org. For exchanges, please process a return and re-order the item you wish to receive. To be eligible for a return, we require a receipt or proof of purchase, and your item must be unused and in the same condition that you received it. A pre-paid shipping label will be provided. 


We cannot issue a refund on items purchased that have been marked down, gift cards, special orders, and shipping charges.

 

To initiate a return, please complete the following steps:

  1. Contact support@goodhopefarms.org and note which product(s) you would like to return
  2. If a return is due to a damaged item, please provide an image of the damage. This will help us with product packing for future shipments. Damaged items do not need to be shipped back to Good Hope Farms.
  3. Ship the product(s) back to:
    Good Hope Farms
    PO Box 69
    Lebanon, TN 37088
    United States

Thank you for your support and helping us do good!